Consultant, Quality Improvement and Patient Safety
Paula Blackstien-Hirsch is Principal, Quality thru Improvement, a consultancy focused on strategic governance and leadership of healthcare quality, patient/family partnership for improved quality, and staff capability for improvement. Paula is also core faculty for the University of Toronto’s Masters of Quality and Patient Safety and holds other teaching and leadership roles within the Institute for Health Policy, Management and Evaluation at the University. Paula’s career includes several senior executive and management roles including Senior Director with the Canadian Patient Safety Institute; founding Executive Director for the Centre for Healthcare Quality Improvement – a provincially funded agency that supported cross-sector quality improvement; Director for the Hospital Report Research Collaborative – that included six universities and several research institutes; Research Coordinator with the Institute for Clinical Evaluative Sciences; and Senior Consultant with Agnew Peckham and Associates. Paula was adjunct faculty with the UK-based NHS Institute for Innovation and Improvement, serves on the Executive and Board of Darchei Noam Synagogue and has held board positions at other similar organization.
Paula has a Masters Degree in Health Administration from the University of Toronto, a Masters Degree in Clinical Epidemiology from McMaster University, and an undergraduate degree in Physical Therapy from the University of Toronto. She has completed several quality improvement certification programs delivered by agencies such as the Institute for Healthcare Improvement and the NHS Institute for Innovation and Improvement.